About us

The beginning: delayed by 30 hours

It all starts with a problem with a Paris-Tunis flight. The departure of the flight, initially scheduled for early in the morning from Terminal 3 of CDG airport, is delayed one hour after another on the departures board until nightfall, when it is finally announced for the next day. No support for the passengers by the company, no hotel room available in the airport, the passengers spend most of the night on the benches in the terminal. Almost, because the passengers finish the night out in the rain after being chased out at 4am by the security services because of a bomb threat... Then a new day dawns waiting endlessly in the terminal where tempers seriously start to fray... The plane finally leaves the evening after, more than 30 hours late. And here we are with two days of vacation gone up in smoke and no compensation from the airline, when an idea begins to take shape: "Air Indemnité!"

Our mission: to assert your rights

For the past 10 years, we have been successfully handling complaints from air passengers who are most often helpless against airlines. With our regulatory expertise, our knowledge of aeronautical operations and our traffic monitoring technologies, we give passengers the best chance of being compensated and ensuring that they receive the amount of compensation that is owed to them.

The "Air Indemnité" team

Men, women, lawyers, developers, creators, entrepreneurs, generation Y, digital natives, plane buffs, travel enthusiasts, geeks, fans of Jean-Jacques Goldman and of Batman... In short, a killer team at your service to facilitate your path to compensation. We are growing strongly and are constantly recruiting for new profiles. If you would like to part of the "Air Indemnité" adventure, hop on over to our recruitment area.

Photo de Jérôme Gratelle

Jérôme Gratelle

CEO - Cofounder

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